Planning Your Visit
Following government guidance, all non essential retailers within Fairhill will be closed from Thursday 24th December at 5pm. A full list of essential retailers that will remain open and their trading hours can be found here 다운로드. Cafe’s that are open, will provide takeaway service only.
Please note that the indoor seating space inside the Food Court will be removed until further notice to adhere to government guidelines 다운로드.
Seating areas inside Caffe Nero have also been removed with the necessary health and safety procedures in place including perspex screens, PPE for all staff and hand sanitiser available at all entrances 다운로드.
To make sure everyone can keep a two-metre distance while in our centre, we will be closely managing our visitor numbers. If we become particularly busy, we may ask you to queue considerately in a designated area outside, and we may also temporarily close our car park 같이 살래요.
The majority of stores will be manning the entrance to their store to control the number of visitors in their store. If a store has reached its full occupancy, we ask visitors to please keep moving through the centre 개역한글.
Getting here and heading home
Temporary changes have been put in place to help keep everyone safe while visiting us, which may affect your usual travel arrangements.
Entrances and exits
Your usual way of entering Fairhill may have changed, as we’re implementing keep left systems to help support social distancing.
Car parking
Chip & Pin | Contactless payment is now available; located beside M&S at the entrance to the MSCP as well as at all four exits from the carpark.
We’ve adapted our car park to help everyone keep a safe distance when visiting us:
- MSCP Car Park ground to the second level is OPEN
- MSCP Car Park third to upper-level CLOSED
The Roof Top car park will be CLOSED
Other ways to travel
Anyone planning to use public transport to visit Fairhill should check their service in advance. Please visit https://www.translink.co.uk/timetables
Updates to our facilities and services
To help keep our customers and colleagues safe while visiting us, we are making some changes to the facilities and services we are currently able to offer.
Please visit our Facilities and Services page to find out more.
Stay Safe
The well being of our colleagues and customers is our number one priority and so we have introduced new measures to keep Fairhill as safe as possible for everyone.
This means that some things may look a little different next time you visit us, so please look out for:
- Hand sanitising stations
- New signage to help everyone keep a two-metre distance from others
- Reduced capacity in our lifts to support social distancing
Our Fairhill on-site team have all been provided with suitable PPE such as masks and gloves to help them carry out their roles safely. We’re also continuing with our enhanced cleaning regimes, including regular cleaning of key touch points throughout each day.
You can help everyone to stay safe by:
- Staying at home if you, or anyone in your household, has symptoms of Covid-19
- Washing your hands regularly
- Keeping a two-metre distance from people outside of your household
- Using contactless payments wherever possible
In line with government guidance, we’re also asking visitors to shop by themselves wherever possible, and to keep household groups to a minimum if not. Please be aware that our indoor children’s play facilities are closed until further notice.
Find out more about the Government’s latest advice here: www.gov.uk/coronavirus