Welcome Back

Planning Your Visit

Following government guidance, all of our stores, cafes and restaurants are now OPEN. 

Please note that the indoor seating space inside the Food Court has also reopened with limited seating available 다운로드.

Seating areas inside Starbucks, Caffe Nero and Restaurant Sorrento have also reopened with the necessary health and safety procedures in place including perspex screens, PPE for all staff and hand sanitiser available at all entrances 다운로드.

Many of our retailers have adapted their opening hours to support the safe return to work of their staff, so please always double check before you set off 다운로드.

You can find out what’s open here.

To make sure everyone can keep a two-metre distance while in our centre, we will be closely managing our visitor numbers 같이 살래요. If we become particularly busy, we may ask you to queue considerately in a designated area outside, and we may also temporarily close our car park.

The majority of stores will be manning the entrance to their store to control the number of  visitors in their store.  If a store has reached its full occupancy, we ask visitors to please keep moving through the centre 개역한글.

Getting here and heading home

Temporary changes have been put in place to help keep everyone safe while visiting us, which may affect your usual travel arrangements.

Entrances and exits

Your usual way of entering Fairhill may have changed, as we’re implementing keep left systems to help support social distancing.

Car parking

We’ve adapted our car park to help everyone keep a safe distance when visiting us:

  • MSCP Car Park third to upper level closed
  • MSCP Car Park second level

The Roof Top car park will be open as usual, however access to the centre is limited to one entrance at the Next and New Look Lifts.

Other ways to travel

Anyone planning to use public transport to visit Fairhill should check their service in advance. Please visit https://www.translink.co.uk/timetables

Updates to our facilities and services

To help keep our customers and colleagues safe while visiting us, we are making some changes to the facilities and services we are currently able to offer.

Please visit our Facilities and Services page to find out more.

Stay Safe

The well being of our colleagues and customers is our number one priority and so we have introduced new measures to keep Fairhill as safe as possible for everyone.

This means that some things may look a little different next time you visit us, so please look out for:

  • Hand sanitising stations
  • New signage to help everyone keep a two-metre distance from others
  • Reduced capacity in our lifts to support social distancing

Our Fairhill on-site team have all been provided with suitable PPE such as masks and gloves to help them carry out their roles safely. We’re also continuing with our enhanced cleaning regimes, including regular cleaning of key touch points throughout each day.

You can help everyone to stay safe by:

  • Staying at home if you, or anyone in your household, has symptoms of Covid-19
  • Washing your hands regularly
  • Keeping a two-metre distance from people outside of your household
  • Using contactless payments wherever possible

In line with government guidance, we’re also asking visitors to shop by themselves wherever possible, and to keep household groups to a minimum if not. Please be aware that our indoor children’s play facilities are closed until further notice.

Find out more about the Government’s latest advice here: www.gov.uk/coronavirus