Facilities and Services

Customer Care

Fairhill management and security staff will be delighted to welcome you back and will be available to assist you during your visit. The following is a brief summary of some of the facilities available at the Centre.

Public Toilets

All washroom facilities will be available including male and female toilets, disabled toilet and baby changing rooms 멋진 신세계. Customers may have to queue as we will be operating a one in one out system to maintain capacity limits and social distancing measures.

There are sanitising stations at the entrance. It is not recommended that hand driers are used during this COVID-19 pandemic. We will be providing paper towels and waste bins.

The toilets are closed beside the Food Court 따오기 다운로드.

Baby Changing Unit

The facility will operate as normal with extra sanitising in place.If the facility is abused we will need to reconsider and possibly temporarily withdraw the facility.

Public Lifts

The majority of lifts will be operational but reserved for the elderly and those with mobility difficulties 피망 맞고 다운로드. Please observe all government guidelines regarding social distancing when using the lifts i.e. they operate on a one person only or a family unit.

Gift Vouchers 

Gift vouchers can still be purchased; however, we would ask that you contact centre management 24 hours in advance on tel. 028 2565 1199 or send your email to meganreid@fairhillshopping.co.uk, who will deal with your request 인기동요 300곡 다운로드. The Centre management team is looking at a contactless payment option for gift vouchers

Car Parking 

Both the multi-storey car park and rooftop car park will be open. We will need to exercise social distancing in the car parks, stairwells and lifts as per government guidelines. Car parks will operate as per their normal hours 다운로드.

While car parks are open it is important to note that not all entrances are operational. The entrance from the roof top car park will be via the lift at Next only and from the multi storey, will be via the food hall at M&S or the entrance by Debenhams. Normal car park charges apply.

Wheelchairs

If a customer requires a wheelchair, we would ask that they bring their own wheelchair, however our staff will be able to assist any visitors who notify us 24 hours in advance that they need to avail of a centre’s wheelchair for the duration of their visit 다운로드.

Flat Car Batteries/Flat Tyres

Fairhill security guards are available to assist with flat car batteries and flat tyres.

E-Car

Electric car charging is available. Car parking charges apply.

Photo Booths

Photo booths are currently unavailable.

ATMs

Yes, all ATMs are working and have been serviced 주먹왕 랄프 자막 다운로드.

They can be found:

Below the food court stairs – Note Machine,

Beside Boots – Danske Bank ATMs. Find out cough screen and both working as opposed to just one,

On exit from M&S food hall – Ulster Bank ATM.

Internet Access

Available through Wi-Fi throughout the mall, Caffe Nero and Starbucks.

Lost Property

The Centre has a lost property office located in Centre Management 다운로드. If you have lost an item during your time at Fairhill, contact a member of security who will be more than happy to help you. Similarly, if you find an item within Fairhill, please give it to a member of security who will log it as lost property. Call 028 2565 1199 Ext: 5 for more information on lost property.

Security

Fairhill is patrolled by security guards on a daily basis 그것이 알고싶다 869. The centre and car parks are fully covered by CCTV to ensure you, and your belongings are kept safe at all times.

Our security team will be on hand to ensure that all safety measures are being carried out daily throughout the centre. Please familiarise yourself with our procedures in place before visiting, they can be found here 갓피플.

First Aiders

There are trained first aiders both within Fairhill’s management and throughout our stores. If you need assistance during your visit to Fairhill, contact a member of security who will bring you to a trained first aider.

In the event of a fire, normal fire evacuation processes will be in place.

Pick Up Point

For those picking up family and friends and not wishing to park, a Pick Up Point is available outside the Debenhams door and at the Next/New Look lift on the roof top car park.

Coach Tours

As per government guidelines, we advise shopping alone until further notice. Coach tours should not take place at this time.

Seating

The seats have been removed in line with social distancing measures to discourage the congregation of groups. The seats will be reinstated when we receive further guidance from government that the situation has improved.

Changing rooms

All changing rooms within shops are closed until further notice.

Soft Play Area

Our soft play area is currently unavailable.

PPE

Whether you choose to wear PPE is your decision. Our staff will be wearing protective gloves and masks.